Support Live Now • Avg Response < 3 mins

Seller Support & Merchant Inquiries

Need urgent assistance during your live broadcast or have questions about automated wallet allocation and inventory capital? Our local support team is ready 24/7.

Direct Merchant Desks

Choose the direct operational channel built for your store's urgency.

24/7 Live Stream SOS Line
Instant Connection (< 60s)
Active Stream Priority
Urgent help for live broadcast QR errors, payment dropoffs, and audio alerts.
Operational
+63 917 123 4567
Capital & Cashflow Desk
Replies within 15 mins
Merchant Financing
Assistance with micro-inventory credit limits, disbursement queries, and ledger sync.
Live Support Ready
support@gcashlivebiz.com
Priority Merchant Onboarding
Same-Day Activation
New Accounts
Assisted migration for high-volume Facebook & TikTok live streaming stores.
Desk Online
+63 917 123 4567
Live Stream Urgent Hotline Rules

During scheduled TikTok or Facebook flash sales, sellers can trigger instant audio callbacks by including their registered GCash merchant handle in their message.

Seller Support & Merchant Inquiries

Dispatch Control Desk

Submit your request directly to our platform operations team. Tickets are prioritized based on active live stream status.

Quick Inquiry Tags

Select or type an inquiry area (e.g., Live Stream Setup, Instant QR, Micro-Inventory).