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Seller Support & Merchant Inquiries
Need urgent assistance during your live broadcast or have questions about automated wallet allocation and inventory capital? Our local support team is ready 24/7.
Direct Merchant Desks
Choose the direct operational channel built for your store's urgency.
24/7 Live Stream SOS Line
Instant Connection (< 60s)Urgent help for live broadcast QR errors, payment dropoffs, and audio alerts.
Operational
+63 917 123 4567Capital & Cashflow Desk
Replies within 15 minsAssistance with micro-inventory credit limits, disbursement queries, and ledger sync.
Live Support Ready
support@gcashlivebiz.comPriority Merchant Onboarding
Same-Day ActivationAssisted migration for high-volume Facebook & TikTok live streaming stores.
Desk Online
+63 917 123 4567Live Stream Urgent Hotline Rules
During scheduled TikTok or Facebook flash sales, sellers can trigger instant audio callbacks by including their registered GCash merchant handle in their message.
Seller Support & Merchant Inquiries
Dispatch Control DeskSubmit your request directly to our platform operations team. Tickets are prioritized based on active live stream status.
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